Macknsons was contacted to assist with the installation of a large commercial photocopier. The delivery site presented a unique challenge as the machine needed to be transported to the second floor via a narrow staircase.
Industry: Office Equipment
Service: Fragile Freight Handling & Perth Metro Delivery
The Challenge
- Large-scale photocopier at the upper limit of space vs size.
- Staircase with narrow treads, making safe manoeuvring extremely difficult
- High risk of equipment damage or workplace injury if not handled correctly
Our Approach
Our team planned the lift carefully, assessing the staircase and machine dimensions before attempting the move. Using specialist equipment and our step-by-step handling process, the photocopier was meticulously guided up the two-storey staircase.
The Result
- Successful delivery and placement on the second floor
- The machine was installed without damage and ready for use
- Client relieved after two failed attempts of delivery by other providers
- Proof of Macknsons’ reputation for problem-solving and safe delivery in complex environments
Client Impact
The client was elated with the outcome. After failed attempts by others, they were concerned they might need to change machines entirely. Macknsons delivered on our promise: we go above and beyond, finding solutions and ensuring our clients’ products are delivered safely, even when it means getting creative.
Need logistics support for your next major project?
From container loads to complex deliveries, Macknsons has the experience, equipment, and team to get it done safely and on time.
Contact us today to discuss your project.
